Website and store privacy
Privacy Policy
Last updated: July 29, 2026
This policy explains how Canyon Hill Publishing (“CHP,” “we,” “us,” or “our”) collects, uses, stores, and shares information through canyonhillpublishing.com, its online store, accounts, email subscriptions, and general contact forms.
A separate policy applies to Project Introductions
Authors introducing potential book projects receive additional confidentiality, ownership, and retention information.
Read the Project Introduction Privacy Policy →Information we collect
We may collect contact details, account credentials, order and transaction information, billing and shipping addresses, form messages, email-subscription choices, support communications, and information your browser or device supplies, such as IP address, browser type, referring page, and access times.
How we use information
We use information to operate and secure the website, process and fulfill purchases, provide customer service, manage accounts, respond to inquiries, send requested communications, prevent fraud, maintain business records, and comply with legal, tax, and accounting obligations.
Cookies and similar technology
Email and forms
We use form submissions to answer the request for which they were provided. Newsletter messages are sent only to subscribed recipients, who may unsubscribe using the link in an email or by contacting CHP.
Purchases, payments, and fulfillment
Order information may be shared as reasonably necessary with payment processors, fraud-prevention services, hosting and ecommerce providers, email providers, fulfillment personnel, and postal or shipping carriers. Payment-card details are handled by the selected payment provider; CHP does not intend to store complete payment-card numbers on this website.
When information may be disclosed
CHP does not sell personal information for money. We may disclose information to service providers performing functions for CHP; with your authorization; in connection with a business transfer; to professional advisers subject to appropriate duties; or when reasonably necessary to comply with law, legal process, enforce terms, prevent fraud, or protect rights, property, or safety.
Retention, security, and your choices
We retain information only as long as reasonably needed for the purposes described above, including legal, tax, accounting, security, and dispute-resolution needs. CHP uses reasonable administrative and technical safeguards, but no system can be guaranteed completely secure.
Depending on applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or limit certain uses. We may need to verify your identity and may retain information when legally permitted or required.
Children: This website and store are not directed to children under 13, and CHP does not knowingly collect personal information from children under 13 through these services.
Changes: We may update this policy as the website, store, service providers, or legal requirements change. The “Last updated” date identifies the current version.
Privacy questions and requests
Contact [email protected]